Krzysztof Jarosz

Head of IT Department @ Media Saturn Holding Polska & Global Lead Service Management @ Media Markt Saturn Technology


Connecting the worlds how to drive and adopt to a change in dynamic retail environment

Transforming a traditional, pan-European retailer with over 1000 brick and mortar locations into a digital-led organization is an enormous challenge. It requires a strategic change involving the way we think about our business and how we serve our customers. In my presentation, I will discuss how MediaSaturn shifted to the agile approach to developing products and providing services and how we adapted the traditional organization with a fragmented landscape of legacy systems to the requirements of the digital market. My ambition is to showcase how our operating model based on value, quality, and flow translates into the way we develop products and how technology contributes to the bottom line.