Maggie Zbierska

Head of Global Support @ Knauf IT Services Polska


Reimaging IT Support

A fresh perspective on the frontlines of IT Support and the stigma associated to it. Trying to reimage the picture and reality of IT Support through a different understanding. A thoughtful discussion that follows the start and evolution of IT Support and how the question “Did you try turning it on and off again” became the stereotype and value to which we associate to IT Support and why it needs to change.